Privacy Policy

Welcome to Urban Pulse Media Inc. ("Urban Pulse", "we", "us", "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (the "Site"), subscribe to our services, or otherwise interact with us. This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Information We Collect

We collect information to provide and improve our services. The types of personal information we may collect include:

- Contact Information: Your name, email address, and mailing address when you create an account, subscribe to our newsletter, or contact us.

- Payment Information: Credit card details and billing information when you purchase a subscription. This information is processed by our third-party payment processors, and we do not store your full credit card number.

- Usage Information: We automatically collect information about your interaction with our Site, such as your IP address, browser type, pages viewed, and the dates/times of your visits. We use cookies and similar technologies to collect this data.

- Communications: When you contact us, we may keep a record of your communication to help solve any issues you might be facing.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, maintain, and improve our services, including processing your subscription and delivering our newsletter.

- To communicate with you, including responding to your inquiries and sending you service-related announcements.

- To personalize your experience on our Site by showing you content we think you will find interesting.

- To understand how our users interact with our Site to improve its functionality and user experience.

- To comply with legal obligations and to protect our rights and the rights of our users.

4. Cookies and Tracking Technologies

We use cookies, which are small text files stored on your device, to help operate the Site and collect data about your online activity. We use cookies for several purposes, such as remembering your preferences, enabling you to sign in, and analyzing site performance. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website analytics. These providers are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your information if required by law or to protect the safety and security of our users and our Site.

6. Your Rights and Choices

You have certain rights regarding your personal information. You can access and update your account information by logging into your profile. You may unsubscribe from our marketing communications at any time by following the instructions in those emails. Under PIPEDA, you have the right to access the personal information we hold about you and to request that we correct any inaccuracies. To make such a request, please contact us at the email address provided below.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at: [email protected] or by mail at our office address.